Excellent hotel, recently refurbished and much better quality than other Westins. We got upgraded to a Junior Suite which was huge and had fantastic amenities. The onsen area and gym/pool were great additions and worth going to. Good selections of restaurants and a nice bar (just note high costs below). Staff were friendly, rooms super clean and beds very comfortable. Great, quiet location but easily walkable into centre of Kyoto (20-25 min walk) or a metro station a couple of minutes away. Would definitely stay again.
Jenna
marzo de 2025
facilities are excellent - room is comfy, onsen and gym are great, the onsen is a lovely treat when families arent acting like its a pool, staff was very nice once they realised i am from Japan and speak Japanese
Sarajean
febrero de 2025
The SPA is exellent, concierge Kato San was extremely helpful, great location, we had beautiful view from our room, the private gardens are a wonderful experience. teppanyaki restaurant was great. Bathroom is nice. pajamas for the night and for the SPA ware great!
Anna
noviembre de 2024
The breakfast was great with varieties of Japanese and western food choices. I especially like the fresh pressed orange juice as well as the ginger and carrot juice. We checked in at 11:30 pm, we were so tired but received great welcome by a Japanese staff (a gentleman possibly in his late 60’s) who was very helpful and escorted us to our room. He politely refused our tips, saying with a big smile, “it’s not needed in Japan”. We could feel his sincerity and professionalism indeed!
Wai
diciembre de 2024
We booked junior suite (King), we are super happy. The price is high for this room type, but it is super comfy, very clean and very spacious. Breakfast is excellent and all the staffs are one of the best staffs in Japan (based on what we have experienced). Location is great, near many historical sites e.g. Nanzenji and Eikando temples (7 min walking distance). We will definitely will come back to this hotel and Kyoto again 🥰.
Serena
noviembre de 2024
Property was huge with plenty of F&B options and there always also onsen facilities. Staff were all knowledgeable, helpful and friendly. Toiletries were thoughtful with mouth wash given (unusual and a winner in my view).
Jimmy
diciembre de 2024
Greetings from staff, the room amenities, club lounge, spa
Jonathan
diciembre de 2022
High quality pillows and duvet covers, very comfortable bed, superior equipped room, with sophisticated toilet and bathrooms, beautiful garden, large SPA bath.
Jianhe
octubre de 2024
This is a brilliant property, expensive but worth it. The rooms were lovely, spacious and immaculate. The buffet breakfast and dinner amazing and the staff were very helpful and friendly.
Elissa
agosto de 2024
Most everything.
William
abril de 2024